Answer Line AI answers the calls you can't — after hours, overflow, all hands in the field. It books the job into your calendar. The transcript and job card are in your app right away — and once your line is live, the transcript and recording are texted to you after every call. Not a message. A booked job.
Example: your average repair ticket is $550 (illustrative — use yours). Answer Line AI Core is $397/month.
One job a month that you would have missed pays for the whole service. Every other job it books is profit. No hype — that's the whole pitch, and the pilot proves it on your real calls.
Answer Line AI discloses itself on every call: "an automated assistant — this call is recorded." It never pretends to be a person in your office.
No new phone system. No app for your customers. You forward your existing number — we handle the rest in a 10-minute setup, and you are not billed until a live test call passes. Full walkthrough →
Name, callback, address, the problem in the caller's words, plus the trade-specific questions your dispatcher would ask — then a real slot from your real calendar rules. Confirmation text goes to the customer.
Gas smell, sparking, flooding, sewage in the home, no heat with an infant or elderly person in a freeze — safety script first, then it calls your on-call tech immediately and texts you the transcript so far.
Any caller can ask for a human at any time. If the AI gets stuck or confidence is low, it warm-transfers to your on-call number — or takes an urgent message and texts you. It never loops a caller.
The full walkthrough: the problem, the math, the demo call flow, emergencies, pricing, and the pilot.
The full walkthrough first — then short clips of real call flows as they are published: a simulated intake call, an emergency escalation, and the dashboard your dispatcher sees.
Each trade has its own intake script, written around the questions a real dispatcher asks.
No-cool at 9 p.m. No-heat in a freeze. A system that died on the hottest weekend of the year — exactly when your office is closed and every competitor is one tap away.
Burst pipe at midnight. Sewer backup on a Sunday. Water heater leaking through the ceiling. Plumbing emergencies don't book appointments — they call until someone answers.
Sparking panel. Burning smell. A partial outage at dinner time. Electrical calls are safety calls first and jobs second — the intake has to know the difference.
A door stuck open is a security problem tonight, not tomorrow. A door stuck closed means a car trapped inside. A broken spring means a caller who will hurt themselves trying to force it.
Backup into the home. Alarm sounding at 2 a.m. A home-sale inspection on a deadline. Septic calls split into very different jobs — booking the wrong length wastes your whole route.
The same engine runs locksmith, pest control, appliance repair, and roofing overflow. Talk to us — if we don't have a script for it yet, we'll tell you plainly.
| Plan | Price | Includes | Best for |
|---|---|---|---|
| After-Hours | $247/mo + $197 setup | Nights & weekends only · 150 voice minutes included · Message + emergency dispatch escalation · SMS transcript | Solo and 2–5 person shops testing it |
| Core ★ Recommended | $397/mo + $197 setup | 24/7 overflow + after-hours · 300 voice minutes included · Job booking into your calendar · Emergency escalation to on-call tech · Transcript + job card in your app after every call · Call recordings, plus text/email transcript delivery, on live calling · Spam filtering | Most 5–25 person shops |
| Pro / Multi-Location | $697/mo per location + $297 setup | 700 minutes included · Multi-tech on-call rotation · Bilingual EN/ES · Monthly call-review report (in-app) | Multi-branch shops and groups |
Overage: $0.95/min beyond included minutes — published, not a surprise. Annual prepay: 10× monthly (two months free). Pause in slow season instead of cancelling — pause and resume yourself any time in Settings. Prices in USD.
| Answer Line AI — Core | Human answering service (typical published ranges) | |
|---|---|---|
| Price | $397/mo flat | $350–$1,500+/mo; high-volume 24/7 commonly $750–$1,500+; per-minute $1.38–$5.00 on many plans |
| Answer speed | Answers every call — no hold queue | Hold queues — worst exactly during storms and heat waves |
| Simultaneous calls | Unlimited | Limited by staff on shift |
| Books the job? | Yes — into your calendar | Usually takes a message for you to return |
| Transcript speed | Text + recording right after the call (live calling) | Relayed when relayed |
| An in-house receptionist, for reference | Roughly $4,100/mo loaded (salary, taxes, benefits) — business hours only, sick days uncovered. | |
Human-service ranges are published-market ranges for comparison, not a quote from any single provider. The honest weakness: nuanced, emotional, or complaint-heavy calls belong with a human — which is why escalation to your on-call tech is built in, not an add-on.
14 days, after-hours only, on your real line. 10-minute setup. Not billed until the test call passes. Every transcript lands on your phone.
Prefer the math first? Run your missed-call numbers →