No-cool at 9 p.m. No-heat in a freeze. A system that died on the hottest weekend of the year — exactly when your office is closed and every competitor is one tap away.
No heat with an infant or elderly person in the home during a freeze, or a CO alarm: safety script first (leave the home, call 911 or the gas utility as scripted), then live escalation to your on-call tech and a text to you with the transcript so far.
Diagnoses over the phone, quotes a price you didn't approve, or promises a time it didn't book. Caller wants a human? Warm transfer to your on-call number — or an urgent message and an immediate text to you.
After-Hours $247/mo · Core $397/mo + $197 setup · Pro $697/mo per location. Overage $0.95/min. Full pricing →
Start the 14-day after-hours pilot → Run your missed-call math
10-minute setup. Not billed until the live test call passes.