Sparking panel. Burning smell. A partial outage at dinner time. Electrical calls are safety calls first and jobs second — the intake has to know the difference.
Sparking or burning smell: the caller is told not to touch the panel, the safety script runs, and the call escalates live to your on-call tech in under a minute.
Diagnoses over the phone, quotes a price you didn't approve, or promises a time it didn't book. Caller wants a human? Warm transfer to your on-call number — or an urgent message and an immediate text to you.
After-Hours $247/mo · Core $397/mo + $197 setup · Pro $697/mo per location. Overage $0.95/min. Full pricing →
Start the 14-day after-hours pilot → Run your missed-call math
10-minute setup. Not billed until the live test call passes.